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Good Opportunity for Freshers & Experienced to work into Inbound Voice & Non voice

Keywords / Skills : Tele Calling, Customer Care, Phone Banking, Tele Sales Executive, Tele Marketing, Customer Support Executive, Customer service executive, Customer support officer, Customer service representative, Inbound Tours Executive

0 - 2 years
Posted: 2018-12-27

Job Description

We Have Huge Requirement for Voice & Non voice Profile preferably 30

females .

Education :10+2 (or) Any graduate with good communication skills .

Job Description:

· Will be part of the Pilot batch

· This role requires adequate end to end knowledge of customer

services process.

· Good Basic computer knowledge.

· Can Work under stringent deadlines with high accuracy.

· Experience and understanding of customer service etiquettes.

· Handling Voice based calls for Voice agent and chat based for

chat support agent.

· Adherence to Process/Business policies and Procedures

· Reports and communicate with Client directly.

Experience:

· 0-3 years experience in BPO is preferred, mandatory 6 months

Inbound experience for the agents.

· Selection Procedure:

· Written Test

· Interview

· Typing Test (30 WPM with 90% Accuracy)

· Telephone Etiquettes and Good Grammar and communication skills.

Functional Competencies:

· Good knowledge of MS Office applications especially MS-Excel.

· Good Email Writing Skills and chat etiquettes

· Good with Communication Skill

Behavioral Competencies:

· Professional with effective soft skill competencies

· Good Communication Skills

· Functional Competencies

· Good knowledge of MS Office applications especially MS-Excel.

· Good Email Writing Skills and chat etiquettes

· Good with Communication Skill

Eligibility Criteria:

· Working location will be India

· Total fresher (or) 1-3 years,

Willing to stretch per business requirements Location Details:

Kaskade Systems Pvt Ltd

1-11-251/3

Behind Shoppers Stop

Begumpet

Hyderabad – 16

Directions: Take the lane adjacent to Shoppers Stop. At the dead-end,

take a left and then the first left before Royal Food Court. At the

dead-end, Kaskade Systems is on the 2nd Floor in the white building (Look

for VRVS name on the building).

if you have any queries, please let me know.if you Have any friends who

are looking into please share this email .

Thanks & Regards,

Srinivas Marampally

Human Resources India: +91 630 2511652,9985472654

[HIDDEN TEXT]

www.kaskade-systems.com

About Company

We are a rapidly growing technology solutions company and are committed to being with you throughout your journey to be future ready. We are an IT Consulting and software services company headquartered in Hyderabad, India .We deliver consistent, compelling, innovative, and agile digital experiences to businesses.

Our key strengths are our people, core values, design-driven innovation, agile mind-set, operational efficiency, technology expertise, and quality engineering. We are continuously innovating to provide best in class IT consulting, software development, design services, custom products, mobility and cloud operations. Our solutions have empowered businesses across industry verticals and geographies to make the right decisions while focusing on their core business.
About Recruiter
Anusha Yadav
HR EXECUTIVE
Kaskade Systems Private Limited
...
Skills I hire for customer service ,Inboundvoice , email and chat
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