Keywords / Skills : Customer Support , Customer Service, International Voice, International CallCenter, E-Commerce, Domestic CallCenter, Domestic BPO, Fluent in English, Hindi, Telesales, Telemarketing, TeleCaller, Customer Care, International BPO, DayShift, UK Shift, Domestic Voice
My name is SHAFFI KHAN, Associate HR @ Quess. We're excited about our upcoming recruiting drives and we'd like to invite you to apply for any of our Customer Service positions and avail this opportunity to make your career in reputed company.
Hiring Fresher & Experience for Both International & E-commerce Process.
* Please find the details :• We are looking For ( UG/GRAD /PG ),
.FRESHER /EXPERIENCED CANDIDATES.
• Cab is provided both ways.
• 5 Days working. Any 2 days off in a week.
• Salary – 1.5 to 4.5 Lacs ( Plus incentives)
• Candidates should be fluent in English & Hindi.
Shift starts at 8 AM in the morning and the last logout will be 1 AM in the night (Any 9hrs)
Interested candidates Contact SHAFFI KHAN 7204041593 for more details.
We also have openings with other International clients where in we are looking for-
Quess Corp Limited is a provider of business services with headquarters based in Bangalore. It is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India. and is listed on the Bombay Stock Exchange and NSE. Starting operations from 2007 Quess Corp operates in India with 64 offices across India along with a presence in North America, the Middle East and South East Asia. The employee strength of Quess Corp is over 2,61,700.
Customer Support Associate,Customer Service Executive,Customer Support Representative,E-Commerce,International Voice,International CallCenter,TeleSales,Dayshift,Fluent in English,Hindi,Domestic BPO,DomesticCallCenter,UK Shift,Customer Support Officer
Customer Support associate,Customer Service Executive,CSR,CSO,International Voice,International CallCenter,E-Commerce,Domestic Voice,Domestic CallCenter,Technical Support Executive,IT Helpdesk,TSR,TSA,Telesales,Dayshift,UK shift,Tech Support,TSO
Customer Support Associate,Customer Service Executive,Customer Support Representative,International BPO,International CallCenter,E-Commerce,Domestic Voice,Domestic BPO,Fluent in English,Hindi,Telesales,Excellent Communication skills,Dayshift,UK Shift
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases