1.Should have a degree/diploma in Architecture. 2.10-15 years experience in fabrication involving aluminium systems. 3.Incumbent should be able to study designs and independently handle the division giving end to end solutions in windows/doors/facade
Sagar Asia Private Limited (Formerly Zarges Tubesca India Pvt. Ltd.) are market leaders in ladders and access technology in India. The group are pioneers in providing solution for safe working at heights with German precision coupled with unique safety features in access technology equipment. Sagar Asia with its corporate office and plant at Hyderabad as European major Hailo- work, Germany as a joint venture partner in addition to its own core competencies in the field of climbing systems the company has also tied with liberty ladders, USA and Little Giant Ladder Systems USA With India growing as Asia third largest and the worlds second fastest in economic growth the company has identified a niche market in industry verticals such as general manufacturing, telecom, aviations, Wind energy, Oil and Gas, Power distribution and the rapidly growing retail industry
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases