Genpact Mega Walk-in Drive for Semi-Technical Voice Support Executives on 19th August @ Meerut

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Inviting Applications for Semi-technical Support Executives:



In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

Walk-in Date: 19th August (Monday)

Contact Person: Ashish Srivastav : 8175920377


Interview timings- 11am to 2pm

Interview location:

ICA - 4th Floor, Regalia Towers, 301/1, CCS University Rd, Mangal Pandey Nagar, Meerut, Uttar Pradesh 250004

Shifts: 24*7

Point of contact at Venue: Ashish Srivastav 

Please mention Hr Ashish Srivastav Name on top of the resume and directly walk-in at the venue. 

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Qualifications: BTECH / BE / BCA /MCA / BSC (IT)

Job Responsibility:

• You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same.

• Role will involve providing support to end users through calls and emails.

• Your role will involve providing quality services and resolve concerns efficiently and proficiently.

• Candidate must have excellent communication skills and should be able to utilize soft skills to retain and delight customers.

 

Qualifications:

Minimum qualifications:


• Fresher’s are eligible

• Any graduate degree or equivalent with a strong academic record

Preferred qualifications:


• Previous experience in a customer service role chat/email/voice

• Effective probing skills and analyzing / understanding skills

• Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent

• Must be able to work on a flexible schedule (including weekend shift )

• Strong attention to detail.

Documents to be carried:


• 2 UPDATED COPIES OF RESUME

• ORIGINAL AADHAR And PAN CARD IS MANDATORY

• 2 XEROX COPIES OF ID PROOF

• 2 PASSPORT SIZE PHOTOGRAPHS

• LAST 3 MONTHS PAY SLIPS ( IF ANY )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube