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Genpact Mega Walk-in Drive for Semi-Technical Voice Support Executives on 19th August @ Meerut

Keywords / Skills : Chat Executive, email support, chat support, Semi technical, Customer Service Executive, Customer service representative, Customer support executive, Customer care, Customer service associate, CSE

0 - 1 years
Posted: 2019-08-14

Job Description
Genpact Mega Walk-in Drive for Semi-Technical Voice Support Executives on 19th August @ Meerut

Work Location: Gurgaon / Noida 

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.


Inviting Applications for Semi-technical Support Executives:



In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

Walk-in Date: 19th August (Monday)

Contact Person: Ashish Srivastav : 8175920377


Interview timings- 11am to 2pm

Interview location:

ICA - 4th Floor, Regalia Towers, 301/1, CCS University Rd, Mangal Pandey Nagar, Meerut, Uttar Pradesh 250004

Shifts: 24*7

Point of contact at Venue: Ashish Srivastav 

Please mention Hr Ashish Srivastav Name on top of the resume and directly walk-in at the venue. 
.
Qualifications: BTECH / BE / BCA /MCA / BSC (IT)

Job Responsibility:

• You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same.

• Role will involve providing support to end users through calls and emails.

• Your role will involve providing quality services and resolve concerns efficiently and proficiently.

• Candidate must have excellent communication skills and should be able to utilize soft skills to retain and delight customers.
 

Qualifications:

Minimum qualifications:


• Fresher’s are eligible

• Any graduate degree or equivalent with a strong academic record

Preferred qualifications:


• Previous experience in a customer service role chat/email/voice

• Effective probing skills and analyzing / understanding skills

• Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent

• Must be able to work on a flexible schedule (including weekend shift )

• Strong attention to detail.

Documents to be carried:


• 2 UPDATED COPIES OF RESUME

• ORIGINAL AADHAR And PAN CARD IS MANDATORY

• 2 XEROX COPIES OF ID PROOF

• 2 PASSPORT SIZE PHOTOGRAPHS

• LAST 3 MONTHS PAY SLIPS ( IF ANY )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube



About Company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook
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