Send me more jobs like this

Genpact Mega Walk in Drive for Email/Chat Executives on 11th & 12th July

Keywords / Skills : Chat Executive, email support, chat support, Semi technical, Customer Service Executive, Customer service representative, Customer support executive, Customercare, Customer service associate, CSE

0 - 4 years
Posted: 2019-07-10

Job Description
Genpact Mega Walk in Drive for Email/Chat Executives on 11th & 12th July

Work Location: Gurgaon / Noida


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting Applications for Semi-technical Chat Executives:


Interview Date: 11th & 12th July


Walk-in Timings: 11am to 2pm.


Contact Person: Maneesha - 9667357055


Venue :

Genpact, 22B, Sec-18, Udyog Vihar, Gurgaon

Landmark: Near Airtel

Nearest Metro Station: Iffco Chowk & MG Road Metro Station

Please mention \" Maneesha \" as reference on top of the resume

Job Responsibilities :


• Respond to customer inquiries and problem escalations

• Answering and resolving customers queries received via chat

• Able to upsell and cross sell & up sell the products related to the process.

• Interacting with customer to understand the query better and to provide appropriate resolution

• Provide support for data collection to enable Recovery of the account

• Provide excellent customer service to our customers

Qualifications -


1. Graduate in any stream

2. Should have basic computer operating knowledge

3. Good Written / Verbal communication skills

Documents to be carried:


• 2 UPDATED COPIES OF RESUME

• ORIGINAL AADHAR And PAN CARD IS MANDATORY

• 2 XEROX COPIES OF ID PROOF

• 2 PASSPORT SIZE PHOTOGRAPHS

• LAST 3 MONTHS PAY SLIPS ( IF ANY )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube



About Company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook
Similar Jobs
View All Similar Jobs
Walkin for you