Send me more jobs like this

Genpact Mega Walk in Drive for Customer Service Executives – Language Expert (Marathi + Hindi)

Keywords / Skills : Customer Support, Domestic Process, BPO, BPO Jobs, Sales, Call center, Troubleshooting, Inbound, Outbound, Calling , Customer Service, Voice Process, Fresher , Marathi , Hindi

0 - 4 years
Posted: 2019-07-23

Job Description
Genpact Mega Walk in Drive for Customer Service Executives – Language Expert (Marathi + Hindi)

Work Location: HYDERABAD 

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. 

Inviting applications for the role of Process Associate -Customer Service

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

Interview dates: 26th & 29th July (Friday & Monday)

Walk-in Timings: 11:00 am - 2 pm

Contact Person: Jyoti Sonkar: 8130968995

Interview Location:

YMCA 382, New Rasta Peth, Near Quarter Gate Pune

Point of contact at the Venue: Jyoti Sonkar
Shifts: 24*7 

Responsibilities:
  •  Fluent in Marathi + Hindi
  • Respond to customer inquiries and problem escalations
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a thorough understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • Responsible to demonstrate capacity for critical thinking and analysis.
  • Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Qualifications:
  • Minimum qualifications: 
  • Fresher’s are eligible
  • Any graduate degree or equivalent with a strong academic record
  • Fluent in Marathi and Hindi
 
Preferred qualifications;
  • is able to communicate clearly, both written and in speech
  • Fluent in free speech
  • Good Typing speed
Documents to Be Carried:
  • 2 UPDATED COPIES OF RESUME
  • ORIGINAL AADHAR And PAN CARD IS MANDATORY
  • 2 XEROX COPIES OF ID PROOF
  • 2 PASSPORT SIZE PHOTOGRAPHS
  • LAST 3 MONTHS PAY SLIPS ( IF ANY )

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube 


About Company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook
Similar Jobs
View All Similar Jobs


Walkin for you