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Genpact Hyderabad - Openings for Non Voice Content Reviewer (US Process) - Ref. HR Geetika Sharma

Keywords / Skills : Content Writer, Content developer, Content editor, Content Management, Content Management System

0 - 2 years
Posted: 2018-06-13

Nationality
India
Industry
ITES/BPO
KPO/Analytics
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Non-voice)
Education
Any graduate
Salary
2.20 - 2.80 lacs
Posted On
13th Jun 2018
Job Description
Hi Dear Candidate,

Genpact Hyderabad is inviting applications for the role of Non Voice Content Reviewer (US Process) -

Job Role-
In this role, you will be responsible for investigate and resolve issues that are reported on social media site of India such as requests for account support and reports of potentially abusive content.
  • Respond to user inquiries with high quality, speed, empathy and accuracy. 
  • Enforce Sites Terms of Use by carefully monitoring reports of abuse on the site.
  • Review the reported content within agreed turnaround times and standards of quality. 
  • Identify inefficiencies in workflows and suggest solutions. 
  • Salary - INR 2.20 lacs p.a. to INR 2.80 Lacs p.a. + Monthly Incentives + Yearly Bonus.
  • Candidates can walk-in at below venues. 
Interview Location
14 - 45, Genpact Road, IDA Uppal, Opp NGRI, Habsiguda, Hyderabad, Telangana 500039

Interview Timings10 am to 2pm

Work Location -  Genpact Hafeezpet OR Hi-tech city, Hyderabad.

Contact Person :

Geetika Sharma (9772326333)

Qualifications -   Any Graduate

Carry 2 copies of updated resume, 1 passport photograph and 1 valid government ID proof and write HR GEETIKA SHARMA on top of your resume as a reference.

Do Not carry laptop and pen-drive.



Regards,
Geetika Sharma
Human Resources - Recruitment
Genpact , JLN Marg, Jaipur.
Mail Id - [HIDDEN TEXT]
Tel. No. - 9772326333



About Company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook


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