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Genesys-(8-13 yrs)-Chennai-Asia's Largest IT Service Provider

Keywords / Skills : Genesys, Inbound, "In bound", Outbound, "Out bound" , "Genesys Routing" , Reporting, Infomart, Chat, Email, "Video calling", "Genesys Cloud", GVP, "E-Services", WFM, "Genesys admin", "admin", "Genesys support"Administration, Adminstrator

8 - 14 years
Posted: 2019-10-14

Job Description
Warm Greetings from SP Staffing Services!!

Job Description:

Experience: 8-13 yrs
Location: Chennai

Desired Skills: 

Must have:


• Genesys Inbound and Outbound

• Handling Genesys Routing, Reporting (Infomart), Chat, Email, Video calling, Genesys Cloud, GVP, E-Services & WFM

• Designing GVP using Composer

• Drive Projects and Migration end-to-end

• Performing day to day operations, Implementing Change Requests

• Responding in a timely manner to user-reported errors.

Good to have:



• Relevant experience in Genesys Voice Portal, Multi-media components, Routing, WFM, E-services and Reporting components

• Knowledge in Genesys Composer

• Knowledge in GI2 (Genesys Interactive Insight)

• Having development and support experience on Genesys Voice Portal

• Excellent verbal and written communication skills

Interested can send your resume to sangeetha.spstaffing @ gmail.com

or reach me at 7871316699.


Thanks and Regards

Sangeetha A
Mobile: 7871316699

TS.110,Parthasarathy Street

Thiru Vi.Ka Industrial Estate

Ekattuthangal,Chennai - 32

Email: sangeetha.spstaffing @ gmail.com



About Company

SP Staffing Services Private Limited
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