Ready to relocate to Chennai?: Interested candidates Walkin directly: Venue: Hotel Kiscol Grands, 245-A, Dr. Rajendra Prasad Road, Next to Coimbatore North Railway Station, Near Aachi Mess, Tatabad, Coimbatore.
Contact Person: Mr. Ravi Sankar Contact Number: 8073462779
Date: Jan 12th Saturday Time: 9.30am to 2.00pm
Things to carry: 1. Updated Resume 2. Passport photo 3. Any Govt. ID proof (Photocopy)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases