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Keywords / Skills : Hospitality, Receptionist, Front office executive, Front office, Front desk, Reception, Front desk executive, Admin Executive

0 - 3 years
Posted: 2018-02-14

Hotels/ Restaurant
Hotels/ restaurants
Front Office Executive
Any graduate, Diploma
Posted On
14th Feb 2018
Job Description
About the Position:

As a Front Office Executive, you will be the first point of contact for visitors as well as resident members. You will contribute towards shaping their impression of 91s and own their first experience with us. You will also drive day to day administrative responsibilities enabling our members to experience a seamless working environment, free of all maintenance issues.

Key Responsibilities:

• Front Desk Operations

o Welcome and greet visitors to the hub. Understand their need and direct them to the appropriate person

o Attend all calls to the hub, identify purpose and pass on messages as appropriate

o Owner of maintaining all office supplies like Stationery, Communication Devices etc.

o Receive and redirect all incoming correspondence, including couriers, vendor bills etc.

• Hub & Member Management

o Retrieve and Communicate invoice details every month

o Redirect/ Assign support tickets and track resolution through the relevant support teams

o Supervise Housekeeping and Security operations along with the Facility Manager

o Help members with meeting room bookings, plan changes, basic internet and printer troubleshooting etc.

Skills & Behavior Required:

In order to be an ideal fit to this position, you should be:

• Obsessed with customer experience and creating a WOW experience for our members

• A very strong communicator

• Extremely approachable. Be the person everyone wants to interact with/ go to for solutions.

• Organized and detail oriented along with a flair for coordination.

• Able to work on MS Office/ Google Suite

Years of Experience:

• 1+ years of experience required in a similar profile.

• Bonus points for experience in the hospitality sector.


• Diploma required

• Graduation/ Certification in Front Office Management preferred.

Qualification : Graduate

Working Days : 6 Days a Week (10:00 AM to 7:00 PM)

Job Nature : Full Time 

For more details pls contact RAMAPRABA


Email : [HIDDEN TEXT],


Mob : 7975730979

Public Profile:

About Company


is a Mumbai based Recruitment and Managed Staffing Company enabling and connecting peoples and organizations for growth and better opportunities. We are providing Manpower Resources of IT as well as Non-IT Professionals to our valued clients across the globe.
About Recruiter
Rama Praba
Hopes Forever Consultancy Private Limited
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