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Front Desk Executive

Keywords / Skills : English, Speaking with People, Excel, Word, Computer Skills

0 - 5 years
Posted: 2019-11-18

Nationality
India
Industry
Hotels/Hospitality/Restaurant
Function
Admin/Secretarial
Role
Receptionist/ Front Desk
Education
Bachelor of Arts (BA)
Other
Stream:
Other
Salary
2.20 - 3.30 lacs
Posted On
18th Nov 2019
Job Ref code
LRFOE
Job Description
All Front Desk Executives are expected to welcome, register, and collect payment from all guests with a pleasant greeting. FOE’s respond to a wide variety of guest inquiries and requests, provide concierge services and manage LR’s Transportation Services. FOE’s are the face of LR and are expected to conduct themselves in a professional and calm manner at all times.

Expected Qualifications and Requirements of the Candidate

• Personable, Motivated, Team Player with the ambition to progress within their career in an established corporation.

• Entrepreneurial Nature

• College Degree

• Fluent in English

The Responsibilities of the Candidate Will Entail

• Managing guest check-ins and check-outs in an efficient and friendly manner

• Responding to guest inquiries and requests in a timely manner

• Communicating with the LR Team to ensure all guest requests are met

• Managing and Assigning LR’s Transportation Services to Guests Upon Request

• Recording data on Excel and IDS

• Transferring Sales Inquiries to the Sales Team

• Checking with guests and the Housekeeping Department to ensure all Guests are having a comfortable stay

• Complying with the Lalco Residency Employee Manual

• Assisting the LR F&B Team when necessary



About Company

Lalco Residency manages a serviced apartment in the Andheri East. Catering especially to corporate and private clients requiring medium or long-term luxury housing, Lalco Residency offers the comfort and space of a private residence with state of the art amenities.

The Andheri East apartment complex consists of 70 fully furnished serviced apartments, each over 1,235 square feet. The apartments range in size from one to six bedrooms, and all include a fully equipped kitchen and at least two full bathrooms. LR's 24/7 on-site staff is tasked with providing guests all of the conveniences of a hotel with all of the comforts of a home.
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