Opportunity for freshers and entry level professionals. We are looking for Fresher and entry level professionals for Website Content writing Software Help Documentation App Technical manuals Web help Writers instruction manuals authors. Candidates should have excellent English writing skills and ability to understand software and websites in terms of their flow and functionalities.
Candidate responsibilities may include:
Software Help Documentation Website Content writing Apps Data compile and procedure design Web Authoring and Instruction Guides Technical Writing SEO and Website Promotion Content writing
DRPU Software Pvt. Ltd. was established in 2007. We are product based company and in industry leaders in our stream of business. To know more about products and services, Please visit our website: http://www.drpusoftware.com/
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases