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Freshers / Customer Service Executive / Inbound Voice Process / Customer Support

Keywords / Skills : Customer Service Executive, Customer care executive, Customer service representative, Customer support executive, CSE, Customer support officer, Customer care executive, Inbound Voice Process, Voice Process, International BPO, International Call Center

0 - 3 years
Posted: 2019-02-01

Customer Service/Call Centre/BPO
Technical Support Executive ( voice)
0.00 - 1.60 lacs
Posted On
1st Feb 2019
Job Description
Impec Consulting Solutions 

Position : Customer Service Executive

Package(CTC) : 1.65 lacs p.a

Experience : 0 to 2 years

Shift Timings: Day shift

Qualification : Graduate

Languages : English & Hindi

Working Days : 6 days

Company : Software Company

Location : Banjara Hills, Hyderabad.

Job Role:

• Provide customer service through inbound calling

• Provide assistance through calls

• Job Related Knowledge and Skills: Good communication skill (English, Hindi & Telugu), Customer Service skills.

• Problem Solving, Logical Reasoning, Good Analytical Skills, Documentation Skills.

Job Responsibilities:

• Providing timely resolution to customer queries and complaints in a professional manner and in accordance to established guidelines.

• Resolving customer service issues and schedule field service calls when necessary.

• Adhering to quality and performance standards.

• Understanding and striving to meet or exceed program metrics while providing excellent and consistent customer service.

Send your C.V on

hina.siddiqui(at) and

can reach me on


HR AMREEN - 7995795533

Thanks & Regards,

Hina siddiqui.

HR Coordinator

# 9121028533

Impec consulting solutions

319 , down town mall

besides lotus hospital


About Company

IMPEC Consulting Solutions is an end-to-end recruitment services and placement consulting provider, started with a primary objective of providing recruitment assistance and reliable placement solutions for clients

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