We are a Software technology Outsourcing consulting company formed in 2009 and its group founded in 1981, which provides software and manufacturing services across the globe from textiles, Construction to top car manufacturing firms in India and US.
Hudson Agile Technologies LLC is Head Quartered in 317 George Street, 3rd Floor, New Brunswick, New Jersey 08901 – United States Of America and Chennai – India
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases