Job Description: Candidates looking for jobs in Software Development / Networking/Systems Admin/DBA etc. need not apply. Title - Business Development (Trainee) Females -Cab Facility Location -Cybergate Way, Hi-tech City
Required: - 1) Graduate (B.Tech, MBA, MCA) - Freshers 2) Good communication skills 3) Ready to work as per US timings ( Night Shift ) 4) Keen to develop extensive technical knowledge in selected technologies to conduct primary screening 5) Must have attention to detail. We will be waiting for your response.
Attend in Business formals with Resume and Photograph.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases