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Fresher in leading E Commerce Company in Gurgaon.

Keywords / Skills : Customer service, Facebook, E-commerce, Customer Support Associate, Customer Support Executive, Problem resolution, Email, Training, Education, phone

0 - 1 years
Posted: 2019-01-09

Job Description
Job Description:
    Urgent Opening for Fresher in leading E Commerce Company in Gurgaon. Urgent Opening for Fresher in leading E Commerce Company in Gurgaon.

    Designation: Customer Support Executive / Customer Support Associate

    Company : E Commerce

    Salary : 15k to 23k PM

    Experience : Fresher can also apply

    Location : Gurgaon

    No Night Shifts

    Provide best- in- class customer service and problem resolution to customer queries over the E- mail, Phone & Facebook . Meet customer requirements through first contact resolution. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Demonstrate empathy Greet customers in a courteous, friendly and professional manner using agreed upon procedures. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file. Ensure regular audits of communications are performed and the appropriate training is provided to personnel in this area.
Desired Candidate Profile
    Please refer to the Job description above


About Company

T & A Solutions T & A Info Solutions is an offshore software outsourcing company from India offering software development services to Worldwide. We have specialised in providing Offshore development services exclusively for Shipping / Marine industry. Our offshore software outsourcing services and solutions are designed with a focus on secure, scalable, expandable and reliable business systems. We provide high quality services at low costs to our esteem Clients.
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