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Fresher BPO/Experience/International Voice Process/US Voice Process Executive/BPO Call Center

Keywords / Skills : Fresher BPO, Communication, English accent, Soft skill, Voice

0 - 1 years
Posted: 2019-01-15

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Stream:
Any
Posted On
15th Jan 2019
Job Description
Shift : Night Shift

Qualification : Any Graduation

JOB DESCRIPTION:

This position performs outbound calls to potential and current customers

to qualify them as sales leads for sales specialists.

Roles & Responsibilities :

• Handling US Outbound/Inbound calls to convert

Leads/Transfers through Voice Calls

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer

accounts through open and interactive communication

• Meet personal/customer service team sales targets and call

handling quotes

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage with customers

• Strong telephony etiquettes(verbal & active listening skills)

• Customer orientation and ability to adapt/respond to different

types of changes

• Excellent communication skills.

• Ability to multi-task, prioritize, and manage time effectively

• Identifying and assessing customers’ needs to achieve

satisfaction.

• The above statements are intended to describe the general

nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities,

duties, and skills required for the job.

• Food provided by Company.

Interview Dates: 2nd to 25th January 2019 
Interview timings: 06:30PM to 09:30 PM

Venue Details: Plot no-48, Megha Hills Madhapur

Landmark: Metropillar-34, Lane beside BATA showroom, near madhapur

petrol Pump.

http://bit.ly/2xDrULY

Leads Interactive is a US-based lead generation company it’s been in

the business for the last 5 years, around 100+ agents are working

across the world (The US, Colombia, India). Leads Interactive is working

on different leads type generation like Auto, Health, Life, Home up to 11

campaigns. As existing, Leads Interactive is generating the leads only

through call centers and from 2015 it focused on generating the leads

through Digital Marketing (SEM, Social Media etc.,). Leads Interactive

has an offshore office in India at Hyderabad and they are in operation

from January 2014 and located at Madhapur with excellent infrastructure

and providing similar facilities as top MNC’s. With the features of Food at

office, Tea, and snacks

About Company

Leads Interactive is a US-based lead generation company it’s been in

the business for the last 5 years, around 100+ agents are working

across the world (The US, Colombia, India). Leads Interactive is working

on different leads type generation like Auto, Health, Life, Home up to 11

campaigns. As existing, Leads Interactive is generating the leads only

through call centers and from 2015 it focused on generating the leads

through Digital Marketing (SEM, Social Media etc.,). Leads Interactive

has an offshore office in India at Hyderabad and they are in operation

from January 2014 and located at Madhapur with excellent infrastructure

and providing similar facilities as top MNC’s. With the features of Food at

office, Tea, and snacks
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