Our firm is full sales & service distributors of Machines, Industrial components along with consumables like Adhesives & Resins for manufacturing industry & also specialized Window Roller blinds for Furnishing industry /Home interior products/ Building Material Industry in India and Middle East & ASEAN countries. We are successfully representing many European specially German companies in Indian market. You can know more about us at www.mottglobal.com.
We are looking for a competitive and trustworthy Sales Managers/ Executive to help us build up our business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction. The goal is to meet and surpass the company's expectations to drive rapid and sustainable growth. Its a Freelance marketing + sales job. You can work both full-time or par time. The maximum you work, the maximum you earn. Your duty is to find genuine customers and connect with team leaders. You can earn and learn a lot.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases