TASYA is founded on the values of integrity, commitment and ethics. We have the favourable track record of offering high hit ratio and fast turn-around time. Along with the imperative marketing knowledge, we are able to understand the needs of our clients and candidates appropriately. This turns out to be a long term partnership for both.
Our team of employees consist of highly experienced consultants working with utmost integrity to offer the most appropriate leadership solutions through our executive recruitment drive. Our consultants are well experienced and have worked with the reputed human resource consulting firms and world’s leading corporations. Our team follows systematic and structured selection process to bring the best talent to our clients.
We offer the best in industry services like High Volume Sourcing, Executive Search with Expert Team Consultation, and end to end Recruitment and selection. We adhere to our commitments of offering the services with integrity, quality and excellence. This is evident from the number of repeat clients. We have strong testimonial of reputed clients that speak a lot about us.
TASYA is proud to offer the consistent services to its large client base with its unmatchable values and commitment. Our earning is the smile that we have received from our clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases