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Keywords / Skills : Fraud analysts, Check fraud, internal transfers fraud, Customer Relationship Management

5 - 12 years
Posted: 2018-12-31

Industry
ITES/BPO
IT/ Computers - Software
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
31st Dec 2018
Job Ref code
GO/JC/10378/2018
Job Description
Fraud Acquirer



-Provide SME support and train new hires

-Perform random QC for the analyst reviews
-Must have Customer Relationship Management

-Transition Management
-Handling Client escalations

-Timely capturing and reporting of MIS & Dashboards

-Must have experience in banking & cards operations or at least 2 years of experience in managing any fraud operations process



About Company

Golden Opportunities Pvt. Ltd
About Recruiter
Divya Rani
Recruiter
Golden Opportunities Private Limited
...
Skills I hire for ITES, java, bpo, fresher
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