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Keywords / Skills : FORTINET ENGINEER , networking, security, TCP/IP, routing protocols, Switches , firewalls, sandboxing, Anti Spam, virus scanning, Windows, UNIX , Linux

3 - 5 years
Posted: 2019-08-12

IT/Computers - Software
Network Administrator
Posted On
12th Aug 2019
Job Ref code
Job Description

Job Description

Fortinet Engineer - Bangalore location

Job Responsibilities
*Basic troubleshooting on the range of Fortinet Enhanced Technologies products including FortiGate, FortiMail, FortiManager and FortiSandbox
*Collection, analysis and change recommendations of configuration information
*Collection and analysis of customer network information
*Collection and initial analysis of packet trace information
*Recommend corrective actions based on analysis
*Provide customer education where needed due to gaps in networking, product knowledge etc...
*Consultation of technical documentation, bulletins and release notes for known problems
*Follow up on technical cases including proper escalation and management of the case until case closure.
*Manage customer communications and expectations until the closure of each case

Job Skills Required
*Experience in a technical support role in a networking/security company or equivalent education
*Strong understanding of TCP/IP, routing protocols, Switches
*Experience with security products firewalls, sandboxing, Anti Spam, virus scanning
*Strong troubleshooting and problem solving skills
*Extensive working knowledge of Windows, UNIX or Linux
*Strong English skills both written and verbal.

Work location : Koramangala – Bangalore location -
Yrs of Exp-3-5Yrs

About Company

Diverse Lynx India Private Limited
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