Responsible for maintaining the Quality parameters of water as per requirements.
Ensuring the specification of in-process stock and finished goods.
Handling sensory evaluation and shelf life study.
Involved in calibration of equipment.
Responsible for timely external testing of finished goods as per the requirements
Maintenance of all documents and also handling audits.
Ensure strict compliance to GMP/ GHP in production lines, worker facilities as well as personal hygiene
Conducting GMP audit for plant as per GMP tool and Coca-Cola requirement
To look after the plant training activities as per food safety and check its effectiveness.
Quality Control &Assurance at all food production area in aspect of line monitoring & process monitoring,
Cleaning & Sanitization, Good hygiene Practices involved directly / indirectly Processing & all sub process with compliance of KORE, FSMS, requirements to fulfill the business goals & Target such as BPQI, PCQI.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases