• Candidate should be able to do direct retail sales to shopkeepers. • Able to do target base sale on daily basis. • Should be able to do in shop branding and proper utilization of POP material . • Candidate with FMCG RETAIL SALES experience in Detergent industry, Soaps, Personal care product will be preferred.
Desired Candidate Profile:
• Qualification: Min - Graduate (From a reputed University) / MBA will advantage. • Experience: 2-3 years (in FMCG Sector) • Salary Package : Rs. 1,80,000 – Rs. 3,00,000 P.A. • Should have good Geographical Knowledge of his local area. • Candidates with FMCG SALES experience in General Trade along with Distributors handling will be preferred.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases