A Multimedia Designer (Flash Animator) is a self-motivated designer who conceptualises and storyboards educational material to create animations. The designer mostly animates reading material, and product-based literature and presentations with a keen sense of aesthetics, audience, and educational environment. The Designer plays a key-role in Product Development using all aspects of digital signage to create theme-based fluid graphic illustrations. Researching new software to make design-innovations is crucial to this role. Expected: Formal training and expertise in the design software, Adobe Flash, Adobe Animate CC, Adobe Photoshop is a must. Additional knowledge of CorelDraw, Adobe Illustrator, Adobe Premiere and a basic knowledge of video-editing to create and edit educational videos, and document events, are preferable. Preference will be given to experienced candidates.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases