Our client a 50 year old manufacturing company in Vasai needs –
Position : Female Office Assistant Location : Borivali, Mumbai
Salary : upto 22k. No constraint for the right candidate
Qlf : Graduate
• Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.
• Greeting the visitors at the office. Registering their names and contact details.
• Handle the courier i.e. incoming and outgoing. Keep record of all courier.
To enable provide you with an appropriate job, some mandatory details are required by us. Request you to pls re-send us your cv in word file (doc)with the following details to [HIDDEN TEXT] and call after 15 mins during office hours ie 11.00am to 7.00pm to process yr cv and refer appropriate positions for you !
1. An updated CV Must be sent with complete details ie Mobile No, Email Id local and permanent address, Mobile No. Skype ID, Job Profile, Tenure ie period from when to when you are working !
2. Current & expected salary mentioned
3. Updated Photo
4. Notice period details
5. Position applied for in subject line
For an update of current jobs pls visit our website www.jobspothr.com and click on HOT JOBs. If you find a job suiting your caliber and skills, please call us and we will see how best we can help you !
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases