• Home science • Fashion Design/Other Designing • Home science
14th Feb 2018
Require experienced & trained faculty with minimum 2yrs Diploma or Degree from a reputed institute in Fashion Design/Textile Design/Garment Making. You will be required to take lectures along with regular academics related admin duties also.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases