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Fantastic Opportunity For Freshers To Work in Lively BPO Call Centre Call Us @ 9779924404 to Join Us

Keywords / Skills : BPO, CallCenter, International CallCenter, Voice Process, KPO, Fresher BPO, Freshers, CSR, Domestic BPO, International BPO, Inbound, Team Leader, trainer, Quality Analyst, MIS, KPO, Backend, Chat, Email, Non - Voice, Technical Support, Helpdesk, Desktop Support, IT Helpdes

0 - 5 years
Posted: 2019-08-25

Job Description
We are looking for that special person to care for customers and solve their concerns with compassion, care and excellence. You will be the front line ambassador for BPO and you will be driven to provide a wow experience every time.
Call Sourabh @ 9779924404 for interview

Your Role:
• Provide a "wow" experience for our customers by going the extra mile – enquiries are via email / chat , or via phone call
• Help implement new efficiencies and process to improve our customer service and speed
• Provide solutions to problems quickly and efficiently
• Design email responses to leave customers happy and satisfied
• Work closely with customer service team to support and motivate each other

We need someone with:
• A caring and sympathetic nature
• Excellent people and social skills
• Very confident telephone manner
• Fast paced worker (at the computer) and thinker to achieve daily KPIs
• Must be a confident typist and have excellent grammar
• Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time
• Excellent command of English language
• Excellent written communication
• Positive attitude
• Creative problem solving ability
• Ability to gain customer trust and gratitude, turn them around
• Youthful attitude to empathise with customer
• Ability to work efficiently under pressure and to stay cool
• Strength to work under pressure and maintain composure, this team has busy times and daily challenges

What this job will give you:
  • Being part of a friendly, fun, upbeat team
Support and development of your personal skills

  • Fun events  every month
  • Satisfaction from being part of a fast growing BPO

  • We practice an attitude of gratitude
  • Freshers / 10+2 Clear with good communication are eligible for the job
  • Graduation Pursuing candidates can also apply
  • Handsome Salary with Incentives
  • 5 Days work International, Domestic 6 Days
  • Cab facility for pick & drop from home
  • Growth Opportunity for those who want to work long term
  • 15 Days Free Guest house for outstation candidates
  • State of Art Infrastructure , Fully Air Conditioned.
  • Cafeteria, Gym, ATM & other facilities within premises
  • Located in centre of town with good public transport facility
  • Good PG accommodation available nearby office.

Best Regards,
Sourabh Bakshi
Team Connecting The Dots
+91 9779924404



About Company

Connecting The Dots is a highly personalized career service for BPO professionals. It connects you with an exclusive job market offering a vast selection of Contact Centre jobs in the Chandigarh and Mohali.
With the aid of digital technologies we constantly segment the job market according to market needs. Our aim is to enable our candidates to make the right career choice.
Who says finding or filling a job has to be difficult?
Let your search start & end right here with us!
We Connect Talent with Opportunity!
About Recruiter
Sourabh Bakshi
Founder
Connecting the Dots
...
Skills I hire for BPO,KPO,HR,IT
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