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F&A Black belt - Process Excellence Lead

Keywords / Skills : Business Excellence, Process Improvement, Black Belt, Process re-engineering, Process Innovation, PEX, Continuous Improvement

8 - 18 years
Posted: 2019-07-18

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
VP/ Head - Customer Service
Other Customer Service/ Call Center
Posted On
18th Jul 2019
Job Ref code
GO/JC/11522/2019
Job Description
A Certified Six Sigma Black Belt with 10+ years of hands on experience in driving process improvement projects In the F&A domain across all towers of PTP OTC and RTR
To identify and lead process improvements across FAO process
Deliver Business Benefits through application of Lean Six Sigma Methodologies
Train Coach and Mentor Green Belt candidates to complete the projects and help them in Certifications
Support accounts in ensuring compliance to various audit standards such as ISO CMMi – effectively coordinate with team to ensure Audit Readiness in Process Excellence
JD:
  •   Supporting accounts with analytical activities such as Capacity Estimation and Planning Volume Forecasting Load Balancing VA/ NVA analysis etc.
  •   Drive the culture of continuous improvement automations and operational analytics on the floor by engaging with Stakeholders at various levels including clients Vertical Heads Customer Leaders and Operations Team
  •   Educational Background : Graduate/ Post Graduate in Any Stream Statistics / Finance Background will be added advantage
  •   Certified Lean Six Sigma Black Belt
  •   Excellent Communication and Presentation Skills
  •   Proficiency in MS Office
  •   Hands on in doing analysis using Minitab / Statistical Software



About Company

Golden Opportunities Pvt. Ltd
About Recruiter
Divya Rani
Recruiter
Golden Opportunities Private Limited
...
Skills I hire for ITES, java, bpo, fresher
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