S. K. Agrawal & Co. was established in 1968.The firm is managed by ten partners and a team of qualified skilled people. Our firm presents a unique mixture of exuberance of youth with the wisdom of experienced partners.
Our professional approach blended with personal attention has resulted in our clients reposing their trust which is reflected in the long standing relationship that we enjoy with them. By serving our clients with creativity and enthusiasm we provide personalized services to our clients but at the same time discharge our duties ethically. We believe in adding value to clients organisation and becoming a partner of their growth. Our aim is to deliver maximum value to the client with innovative ideas and cost saving techniques.
S. K. Agrawal & Company has an experience of 50 years. The experience across different businesses has given us the ability to adapt to different business models and organization work styles. We believe in rendering comprehensive professional services in following areas:
Audit Asssurance Taxation Merger, Acquisition and Business Restructuring Business Management Services Outsourcing Valuation The varied experience in industry and roles has given us a great understanding of the different business verticals ranging from the finance and operation to other support functions. Committed to excellence in professional service, fully attuned to the evolving needs of the industry and growing with the times and inspiring recognition and respect.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases