The role of Executive UK Payroll is to process payroll changes, capable of handling email and voice communication and UK payroll understanding. The role reports into the Process Leader. Some of the key activities that the Executive UK Payroll will have responsibility for are: • Complete assigned tasks accurately, completely, on time by following the process checklists and documentation • Complete all updates of internal systems and timesheet processing etc. • Processing of information in to the systems. Candidate Profile • Must have 2 plus years overall experience with at least last 1 months in data processing. • Excellent communication skills • Minimum English typing speed of 30 words/ minute. • Proficient in Microsoft Word and Excel. • Graduate /Under Graduate • Willing to work in shifts. Personal Characteristics • Should have good written and verbal skills. • Motivated, self-starter individual with a can-do attitude. • Ability to understand process SLA’s. • Plan, monitor and manage activities for self and can be a good team player. • Ability to work independently with minimum supervision. Experience: Min: 2 yr to 3 yr Job Location : Pune Salary : As per Market standards
TopSource is a global outsourcing specialist. We provide end to end solutions in the field of accounting, finance, payroll and staffing. For details about Top source, please visit our website: http://www.topsource.in
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases