Executive / Sr. Executive / Asst. Manager Client Servicing POSITION: Executive / Sr. Executive / Asst. Manager Client Servicing Experience: - 0 - 2 Yrs Salary Package: Post Graduates Rs. 2 , 04 , 000 p.a. (in hand). CTC: Rs. 2 , 54 , 000 p.a. Under Graduates Rs. 1 , 32 , 000 p.a. (in hand). CTC: Rs. 1 , 82 , 000 p.a. Job Location: Mohali Job Description: Establish and cultivate healthy working relationships with a company s clients. Liaise with clients to identify and solve specific business problems , resulting in profits for the company. Responsible for attending client meetings or interacting with them via telephone or written communication , from time to time. Responsible for maintaining accurate data base about current as well as potential clients. Communicate and coordinate with colleagues within the agency including designers , account planners and copy writers , in the process of developing a brand campaigns. Take Client Briefs and share the same with the concerned team members in a systematic manner. Present conclusions and ideas to clients , and interpret and execute customer feedbacks. Meet and cross sell other services to existing clients , with an objective to increase the ticket of the client. Do thorough research on client company prior to client meet. Convince the client which media platforms would best be suitable to promote the client product / services. Manage the Master Design Sheet , thereby keep a track of various projects and deadlines. Allocate assignments to respective Designers / Writers in a systematic fashion. Skills Required: Strong communication skills (written & verbal both) Pleasant personality with great interpersonal skills A combination of analytical skills , curiosity , and a strong interest in people Creativity and imagination to come up with innovative ideas to create strong brand campaigns Strong Common sense and commercial awareness The ability to work as part of a team and listening skills when dealing with consumers , clients and colleagues Good Presentation skills with an abilty to convince clients Ability to think strategically with an aim to meet the assignment objectives Ability to work with a range of market and research information Excellent organisational skills and the ability to work under pressure Interested candidates kindly forward your updated CV on [HIDDEN TEXT] given mail ID with your current and expected CTC or call on 9023404909 if not interested we will really appreciate if u forward this position to your colleagues
T & A Solutions T & A Info Solutions is an offshore software outsourcing company from India offering software development services to Worldwide. We have specialised in providing Offshore development services exclusively for Shipping / Marine industry. Our offshore software outsourcing services and solutions are designed with a focus on secure, scalable, expandable and reliable business systems. We provide high quality services at low costs to our esteem Clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases