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Executive - Revenue Assurance / Telecalling / Fresher - SR

Keywords / Skills : Fresher, Telecalling, Telesales, Telemarketing, Lead Generation, Call Center, Call Centre, Voice Calling, BPO

0 - 2 years
Posted: 2019-01-03

Real Estate
Customer Service/ Call Centre/ BPO
Real Estate
Customer Service Executive (Voice)
Real Estate Counseling
Any graduate
2.00 - 3.20 lacs
Posted On
3rd Jan 2019
Job Description
• Building dedicated key account relationships with customers .
• Handhold the customer through the post sales process up to possession.
• Timely customer query resolution by coordinating with Internal sales, operations and customer care team.
• Handle & answer customer queries/complaints with min. response time to all sub functions within predefined TAT
• Collections: Responsible for collections for all payments due and overdue, maintaining low debtors. Follow up with customers for timely collections & recoveries etc. Planning strategy and pursuing Collection target for month.
• Possess the competence to create win-win relations through excellent communication & coordination skills with clients.
• To address and manage escalated customer queries and ensure complete comprehensive documentation of all customer related records and ensure the database is managed properly

Requirement :

• Good communication & convincing skills.
• Dynamic, aggressive,, result oriented and self-starter.
• A flair of establishing instant rapport with the client .
• Any experience in real estate/sales would be of great advantage .

About Company

Investors Clinic is a real estate consulting company serving all over the globe.
Investors Clinic is a frontier settler amongst the professional real estate consulting companies in India. As per the latest reports, Investors Clinic’s brand value is reckoned at more than 2000 Cr with a turnover of Rs 200+ Cr. The company is also known to be the highest tax payer in the primary real estate services industry. With a strong network of 34 offices across India, more than 1.5 lakh sq. ft. of office space and global foray with international presence in Dubai and Singapore, Investors Clinic is strengthening its reach and presence very rapidly. Investors Clinic has a proven track record of working with more than 200 leading developers. The company is committed to providing best-in-class customer service through world-class technology, processes and response mechanisms. We provide up-to-the-minute updates from property value appreciation to new property launches.

Our strong and efficient customer care division and one-stop property helpline number 8010101010 for all realty needs has brought the real estate retailers closer than ever to our customers and that too on a single platform. Customers are readily provided with relevant information, best options, enticing deals, practical solutions, as well as expert service professionals to deal with their loan requirements, plus Vastu experts to answer their property related apprehensions and provide solutions.

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