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Executive - Implementation & Customer Support

Keywords / Skills : Customer Support, Technical Support, Customer Care, ERP Implementation, Functional Consultant

0 - 1 years
Posted: 2019-05-21

Job Description
Job Title: Executive - Implementation & Customer Support
Qualification: B-Com, BSC, BA, BBA, BCA, BBM with Knowledge of Computers

Job Location: Bangalore

Preferred Languages: English, Kannada, Tamil, Hindi, Telugu
Job Profile: The main objective of the position is to implement Software solutions at customer location. The responsibilities include following duties as part of software implementation:

  • Implement Software products and solutions at customer location
  • Provide training to users at the customer location
  • Interact with users and collect their feedback, change request or new requirements
  • Plan and schedule onsite visits in co-ordination with customer
  • Regular follow up with customers to ensure on time implementation
  • Interact with development team and communicate the customer feedback
  • Follow up with development team to get the deliverables as per implementation plan
  • Travel to customer locations as and when needed (Out of Bangalore)

Training on Domain and Software Implementation process will be given to selected candidates.

Candidates having a liking to travel and meet new people will be preferred

Having a two wheeler will be added advantage

Candidates will be on probation for the first three to six months and based on their performance they will be confirmed as permanent employees.  During the probation period they will be paid a nominal salary. After confirmation the salary will be fixed according to their performance and company standard

About Company

TARKA InfoTech Pvt. Ltd. is headquartered in India's IT hub of Bangalore, specialized in providing software solutions for all types of business and enterprise operations.

Deriving its name from Sanskrit meaning Logic, TARKA InfoTech Pvt. Ltd. is fully equipped with the required expertise both on the technical ground and functional areas,

Ever since its inception in 2005, Tarka InfoTech Private Limited specializes in wide range of business processes to meet the market demands

TARKA is managed by a group of seasoned professionals who have been in the software arena for over 25 years associating with major national and multinational organizations and huge process-intensive industries from different parts of India and abroad.

Team TARKA has the rich experience of delivering the software solutions and turnkey projects to develop bespoke software solutions. The team is well versed in technologies such as:

Java Script, XML and AJAX
C# .net
MSSQL server
SQL reporting services

We develop applications using open source web components. We have built an in house framework to rapidly develop web applications.

Our domain expertise has translated into viable solutions for various clients in different segments such as:

Business Process Management
Material Management
Project Management
Human Resource Management
Document Management
Asset Management
Financial Accounting

At TARKA, we are aware that creating any software takes a mixture of technical excellence, domain expertise and clear communication along with the ability to understand the customer requirement.

We know that every client is unique and we strive to deliver an individual, innovative and affordable proposal, followed by an outstanding delivery which is both on time and within budget.
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