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About Us : We at Vitasta Consulting Pvt. Ltd are servicing the talent acquisition needs for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
About Company : Our client is an Israel originated company. It is a global innovator of laser, light-based, radiofrequency and ultrasound solutions for the aesthetic and surgical markets. They are the market leaders of multi-technology systems, revolutionizing existing treatment methods and working to serve the varied and growing needs of both patients and practitioners around the world.
Interview applicants about their experience, education and skills
Conduct new employee orientations
Plan and coordinate the workforce to best use employees
talents
Direct disciplinary procedures- Attendance/Leave updates
Coordination for Insurance/ PF
Coordinate with the Service Team for Installations/Warranty
Requirements: - Gender - Female Education Any Graduate / Post Graduate Age - Below 35 years Experience - 5-8years minimum in a similar position with a reputed organisation
Key competencies - Excellent Written & Verbal Communication skills
Adaptability & Judgement
Good knowledge of MS office and Excel
Personality - Team Player, Hard Worker, Independent Reporting to - MD Management responsibilities - HR & Admin
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases