Keywords / Skills : Administration EA executive assistant executive secretary executive assistant secretary secretary female personal assistant female executive assistant to director executive secretary to director ea to director Real Estate
This Group has wide spectrum of its expertise in real estate has extended to various sectors including premium Residential Complexes, Commercial Plazas, Luxurious Hotels, IT and IT enabled facilities and Retail.
female,fluent English & Hindi,age 30-34 years,Graduate,5-15 years experience as Personal Assistant / Secretary / Executive assistant to Owner Director, Ghatkopar, Chembur, Kurla,Mulund, E A,P AExecutive secretary,Executive secretary,Personal secreta
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases