We need Exchange Leas personnel for US MNC at Bangalore for 4-6 months C2H opening
Skill :Nearly 10+ years of experience in IT Infrastructure Management, Networking & Systems Administration with technical expertise in the implementation, operations and support functions.Should good communication skill. Should be managing team of 5 to 6 peoples across region. Exchange 2012,2016, Office 365 and Mimecast. Should possess good communication skill. Qualification : Any Graduation
Code : " Exchange Lead C2H BAN 27 NOV 18"
Send cv to [HIDDEN TEXT]
Give below details
! current and expected salary 2 How soon u can join
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases