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Excellent opportunity for Freshers

Keywords / Skills : Fresher, Graduate, Fresher Freshers, B.com Freshers, BPO Fresher, Graduate Fresher Freshers, Undergraduate Freshers, Mba Freshers, Fresher Male, Graduates, BPO Freshers, Btech freshers

0 - 2 years
Posted: 2019-03-15

Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Posted On
15th Mar 2019
Job Description
Job Title: Job Title: Tech Support- L1 Global

Location: Bangalore

Experience: Fresher

Notice Period: Immediate

Primary Skills: Fluency in English

Secondary Skills: Basic system trouble shooting knowledge

Job Description for L1 Global:

 Handling customers calls

 Troubleshooting on OS (Operating System)

 Networking, Windows

 Handling hardware issues- only commercial laptop, desktop, notebook, mouse, keyboard etc.

 Transferring calls to concerned department like EMT (Escalation Matrix Team), DOA Team(Dead on arrival) if it is a new products

 Serial number verification by matching CPU, keyboard, battery, mouse etc.



About Company

An MNC
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