Send me more jobs like this

EXCELLENT OPENING FOR CUSTOMER SERVICE REPRESENTATIVE

Keywords / Skills : customer service Representative, Customer Care Executive, Inbound And Outbound, Customer Service Associate, Customer Support Executive

3 - 5 years
Posted: 2019-07-15

Job Description
We are a leading manpower consultant based in South Mumbai Location cater to all the Industry Verticals & provide services to Pan India Level …

Currently, we have an opening in leading US MNC for the position of Customer Service Representative !!!

Position: - Customer Service Representative

Experience: - 3 + yrs

Qualification: Graduate

Location: - Mumbai, Bandra, BKC

Working days: - 5 days, 9.00 am – 6.00 pm

JD:-

- Influence production and shipping schedules when there are delays/issues

- Resolve routine problems (e.g. delays ,mistakes) by troubleshooting, determining root cause and identifying the most appropriate response (coordinates with others to expedite solutions as needed)

- Coordinate with other departments to resolve issues to ensure client satisfaction Handle intake window as needed

- Perform other duties as assigned by the supervisor or as per business needs Monitor client accounts to ensure services are completed in a timely manner

- Work directly with clients to handle queries, add/change services, arrange shipments, and provide report results, billing information and service information as necessary

- Escalate client concerns to the appropriate person who can help resolve production, scheduling, shipping or invoicing problems Perform other duties as assigned by the supervisor

-

If interested for the above position , Kindly contact on below number or cam mail us on [HIDDEN TEXT]

Kindly forward to your friends or relatives who are looking such kind of opportunities…

Regards,

- Vidya Vaze

Resource Executive

- HR Search (India) Private Limited

- Mobile : +91 - 8691997333

Email id : [HIDDEN TEXT]



About Company

ABOUT MRC
MRC Corp’s consultative approach to search is carefully designed to meet our client’s specific needs. We closely coordinate each phase of the search with you and adapt it as necessary throughout the duration of the consulting assignment.

Our associates have Mining and HR backgrounds with extensive experience in both corporate settings and executive search. Our 30+ years experience and capability, as a full spectrum consulting firm, enables us to attract, select, develop and retain the best possible talent for our clients.
Similar Jobs
View All Similar Jobs
Walkin for you