Exp : 5-8 Years Location : Chennai Role: Mysql Database administrator. 1. Experience working directly with cross function teams, resolving data or/and database related issue. 2. Working knowledge of at least one scripting language (Shell, Python, Perl, VBS, WSH). 3. Develop and support MySQL database replication of high availability. 4. Understanding of Distributed Computing Architectures and Storage Technologies & Basic Networking. 5. Strong knowledge of how indexes, index management, integrity checks, configuration, patching. How statistics work, how indexes are stored, how they can be created and managed effectively.
RAMSOL values and belief are on the basis that a vendor-client relationship is emboldened when the client doesn’t see a third party/outsider(vendor) while sharing mandate or delegating work, but feels the vendor SPOC as his own company colleague and no different.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases