• 1-5 Years of Sales Experience in retail or corporate environment. (Preferably Inside Sales / Tele Sales / Account Management OR Front end sales) • Enjoys Sourcing / Hunting new clients for the business. • Aren't afraid of cold calls - and (gasp) likes the challenge they present. • Energy - Are highly motivated to win - and don't settle for second place. • Looking to make a long-term career out of this role.Skill Set:
Good Communication, Sales Skills, Go Getter Attitude
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases