Keywords / Skills : Must possess experience as an enterprise architect for a completed large-scale project with overall project value greater than 50 Crore. 10+ years in software engineering and/or product development, including design and development of major software and/or systems architecture Must have undertaken the role of Technology Architect in at least three projects Experience as an application architect for at least one completed large-scale IT program (with overall project value > 50 Crore) Demonstrated ability to analyze business requirements and derive high-level architecture diagrams and technical designs, FRS, use cases and design patterns Must have strong understanding of application architectures, system planning, networking, operating systems, mobile & web technologies Awareness of various technologies including SOA, BPM, workflow, BI, web architectures, and development platforms and tools, including devops. Should possess extensive detailed working knowledge and acumen in the employment enterprise architecture best practices, including, but not limited to, logical and physical data architectures, network communications, operating systems, applications, data base servers, application servers, web servers, server consolidation, server network and storage performance, middleware, server and storage virtualization & capacity planning.
Shall be conversant with Enterprise architecture Constructs in the latest J2EE/Open src Bespoke app development space – MEAN stack, SPA , Cloud Ready Architectures, Micro services Responsible to define the Overall Enterprise architecture with Scale and Agility for customers based on latest Digital trends. Provide Solutions as part of presales, Validate proposals, Provide Delivery Assurance Anchor Architecture definition and Support teams during Implementation, discuss with Chief architects and convince customers on the solution and be able to direct teams of solution Architects during presales and delivery Must validate technology components proposed for a specific project satisfies business needs, user requirements, and achieves the desired results under given constraints Review software solution development to ensure alignment with the architecture designed should proactively monitor the adherence of the implementation to the chosen architecture during all iterations
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases