Career opportunities span jobs in consulting, graduate schemes, apprenticeships and internships in the consulting industry, as well as job openings for professionals that want to work as a consultant outside the consulting industry. It is a service provided by a professional expert who provides expert advice in a particular area such as Security, Finance, Management or any of many other professional specialized fields.We are eager to see that quality manpower is constructively and appropriately channelized. In the process the talented and specialized individuals are helped to build their own career and our clients find employees according to their specific requirements.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases