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Keywords / Skills : ServiceNow engineer, Service Now, SOAP, WSDL, REST, JavaScript, XML, HTML

4 - 7 years
Posted: 2019-07-24

Industry
IT/Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
24th Jul 2019
Job Description
Where Will I Be Working?
ETS, or Enterprise Technology Services, is the backbone of Manhattan Associate's infrastructure.  They make sure our systems, applications, and devices are all synced and up-to-date so the rest of the organization can be productive and effective in making Manhattan run.  In ETS, you will get experience in automation, cloud architecture, enterprise support, and work with various vendors to ensure success.  They provide life to Manhattan Associates, keeping everything turned on and working optimally.
What's the Big Picture?
The ServiceNow Administrator will perform day to day support and maintenance, work with the functional team to develop solutions in ServiceNow, and coordinate support and development efforts within the admin team.
Some of the responsibilities will include:
  • General support, administration and maintenance of ServiceNow platform and associated applications.
  • Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
  • Develop, configure and improve core and custom applications.
  • Work directly with end users to resolve support issues within ServiceNow.
  • Monitor health, usage and overall compliance of ServiceNow and its applications.
  • Develop systems integrations and process automation.
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
  • Configuring and managing Orchestration.
  • Coordinate application and platform upgrades.
  • Load, manipulate and maintain data between Service-now and other systems.
  • Create ServiceNow reports and dashboards.
  • Flexibility to work with a variety of personalities and styles.
What's Required of me?
  • Bachelor of Science in Computer Science or similar technical discipline
  • ServiceNow System Administrator Certification preferred
  • 7+ years' IT Operations experience or related experience.
  • 3-5 years' experience ServiceNow administration in an enterprise environment.
  • Must be technically savvy and able to design and build applications that meet business goals and objectives.
  • Proven experience implementing and customizing a web architected, n-tiered enterprise application.
  • Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST.)
  • Experience with JavaScript, XML, HTML.
  • Integration (interfacing) of enterprise software systems.
  • Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.


About Company

Manhattan Associates is a leading provider of supply chain software solutions. Our advanced software solutions help customers successfully manage accelerating and fluctuating market demands, and master the increasing complexity and volatility of their local and global supply chains, thus creating sustainable competitive advantages that impact their bottom line revenues.

Manhattan Associates develops the most complete suite of supply chain software solutions, from planning to distribution management, that have been rated among the best in the industry by top analysts including AMR, ARC and Gartner.

Leading companies use Manhattan solutions—9 of the top 11 retail supply chains, nearly half of the top100 motor carriers, 7 of the 12 largest third-party logistics providers, 9 of Fortune’s 25 most admired companies. Manhattan’s impressive customer list includes Adidas, Tesco, PUMA, DHL, Jockey and Timberland, to name a few.

Manhattan India is the center of excellence for Manhattan Associates, Inc., offering exciting career opportunities in the areas of product development, services and support. Over 850 bright minds in Bangalore, we offer a work environment that is upbeat, fast-paced and challenging.

Tremendous growth potential, excellent benefits, education reimbursement program, defined career path and the best of facilities—discover the world of endless opportunities with Manhattan Associates.

For more information, Visit us @ www.manh.com
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