Job Description To design and develop EMS software based on .Net and sql environment in windows and Linux environment. The candidate should have a strong software development background in Network Management Systems. Should have at least 4-5 or more years of experience working as a team member or team lead in similar environment.
Selected candidate need to have a strong understanding of SQL Databases and FCAPS model. He is required to have a good insight into software development environment include... Skills Key Responsibilities:
? Design and development of EMS product features. ? Analyse the requirements; define architecture and provide high level design ? Develop complete understanding of mid-d features and proactively partner with PLM to review and close feature requirements in a timely manner. ? Strive to minimize requirements churn during the design phase and conduct detailed design reviews and surfaced major performance and scalability issues up front. ? Create extensible ...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases