Job Description Primary Job Responsibilities Design, develop, test, and maintain Oracle EBS integrations that conform to enterprise design standards Analyze and clarify functional specifications, write technical specifications, and implement business logic Document use cases, create physical and logical data models and build deployment plans Analyze log files to help debug problems Provide ongoing support throughout SDLC process Work ... Skills 6+ years experience on project delivery/development teams Performance optimization of PL/SQL scripts Hands on experience with SQL tuning Knowledge or experience with Oracle Application Express (APEX) Linux/UNIX shell scripting (eg. bash) Internet technologies like SSH/SFTP, PGP/GnuPG Functional understanding of multiple Oracle EBS modules, including OM, AR, INV and TCA Knowledge of ASC606 Revenue Account...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases