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E2E Solution design (Telecom OSS/BSS) @ Kolkata

Keywords / Skills : Solution Designer, Solution Design, Billing, CRM, Component Design, Process Design, Business Analyst, E2E OSS, E2E BSS, Telecom OSS, Telecom BSS, Mediation,

4 - 14 years
Posted: 2019-06-24

IT/Computers - Hardware & Networking
IT/Computers - Software
Software Engineer/ Programmer
Team Leader/ Technical Leader
7.00 - 17.00 lacs
Posted On
24th Jun 2019
Job Description
Experience : 5 – 12 years


• Solution Architecture and Design roles in IT- Telecom Domain.

• Relevant experience of min 2-3 years in BSS/OSS design /component design/process design

• Knowledge of Enterprise Telecom Product/Technology viz MLPS/ IP VPN, Ethernet, Broadband, SD-WAN, vCPE, Security/Firewall, Mobility IP Voice, Hosted and Cloud Communications.

• Ability to translate business needs into technical solutions.

• Technical knowhow with Network and Service Design experience (Good to have)

• Good to have certifications like - TM Forum Frameworks: eTOM, TAM, TMF SID and Integration Framework (TNA)

• Proven experience is required and conversant with standards like TMF Frameworx, TOGAF, SOA and leading enterprise architecture development for large production grade ICT solutions.

• Ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment.

• Ability to influence business decisions, facilitate workshops and manage business and operational stakeholders

• Hands on experienced or Ability to work on latest Telecom Trends like SDN/NFV, Technologies – TOSCA, YANG

• Prior experience required with background on any one –

 Customer Management and CPQ

 Product Modelling

 Contract Management

 Fulfillment and Assurance

 Service Activation

 Inventory Management

 Plan and Build

 Process designs

 Network and Service Design of Telecom products and services

 Billing & Mediation design

• Ability to drive the HL Design work on a project/ Program, working collaboratively with the Business, Operational, Product Managers, Portfolio Architects, Platform Technical Team, Developers and Testing teams to identify multiple solution options and determine the best possible BSS/OSS solution.

• Responsible for providing Technical and Domain leadership to a team of solution designers on large complex projects/programs.

• Lead on discussions with Architects to ensure the right architectural guidance is taken into consideration for the BSS/OSS design, ensuring that the design is compliant with Telco’s IT and Product strategy and best practices.

• Ability to define process designs, where required to handle Operational requirements

• Experience in Test Driven Designs and Agile methodology is a plus point.

• Demonstrable experience in customer relationship management, ability to drive Hothouses and Workshops

• Should be able to assess and quantify the risks associated with their design decisions

• Good to have experience in Enterprise product experience

• Good knowledge and hands on experience of understanding XMLs

• Ability to run OSS impact assessments and feasibilities based on high level business requirements

• Good understanding and appreciation for customer enterprise architecture, roadmaps, product and data models.


• MLPS/ IP VPN, Ethernet, Broadband, SD-WAN, vCPE, Security/Firewall, Mobility IP Voice, Hosted and Cloud Communications.

Telecom Process Knowledge:

• Telecom domain exposure & expertise in any one domains – CRM, Order Management, Fulfillment, N/w Planning, Product management, billing

About Company

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.7 billion company with 115,200+ professionals across 90 countries, helping over 903 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

We are part of the USD 19 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership
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