Pragati Corporate Consultancy is one of the best founded Consulting Groups by Acumen Professionals to share a vision and common experts value system. Pragati Corporate Consultancy promises to set the objective to derive the Solution in the area of Management.
Whether you need to recruit an entire team of specialists or have a vacancy in the upper echelons of the company, we have the aptitude to talent scout by industry, vertical, skill set, experience and location.
Pragati Corporate Consultancy believes in the Concept of Demand-Supply. We offer Placement Services to various industries with a wide range of Professional attention in the area of Manpower Planning, Training, Development, Resources and Recruitment and our main concern is Professional for Professionally managed Organization.
Have a glance through our website to get better acquainted with our portfolio of services and domain expertise. We look forward to partnering with you to find the perfect match every time you look ahead. MORE DETAILS REFER WEB ADD "www.pragaticorporateconsultancy.com"
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases