Monaco Ventures Nigeria Limited (Monaco Guards) is a major player in the Security Industry. Due to expansion, we require competent personnel to fill the vacant position at our various Offices: Job Title: Driver Location: Abuja Requirements Secondary School Certificate. 5 years driving experience. A valid drivers license. Application Closing Date 20th March, 2018. How to Apply Interested and qualified candidates should send their comprehensive Resume to email the subject line should have your position and location. Eg, Driver, Abuja
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases