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Drive for Wipro Kolkata(technical Troubleshooting Profile)Arpita

Keywords / Skills : customer dealing, phone & emails, client handling, LAN networking, technical issue, operating systems, software, hardware, Microsoft, Apple OS X, iOS, and Android

0 - 3 years
Posted: 2019-07-24

Job Description
WALKIN & SPOT OFFER (Limited Vacancy)


Excellent opportunity for Information Technology enabled services!!

WIPRO BPS is hiring for technical & non-technical profile (EXCELLENT COMMUNICATION REQUIRED with TECH KNOWLEDGE)

Mention **Arpita LPT** on the top of your resume and come down for the interview. (Mandatory)

INTERVIEW TIME : 12 to 3 PM

INTERVIEW DATE :Monday to Friday(10am-3pm)

Education Criteria:

Fresher candidates (18-45 years of age).

Graduates (BCA, B.tech, B.Sc [IT] are eligible.

BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible

.

Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred.

CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible.

Candidates pursuing any regular course or any of the above course are NOT eligible.

Candidates pursuing or completed Distance MBA/PGDM are eligible.

Job Profile : Technical client/customer dealing over phone & emails,client handling,LAN networking,networking,resolving technical issue over phone.

Responsibilities: 
 

Helping customers solve technical issues with computers and Peripherals

Handling Customer information with Integrity and Sensitivity.

Answering questions from customers about the features and capabilities of Products.

Handle complaints and objections effectively should try to resolve the same without escalation.

Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving.


Skills Required:


Excellent spoken and written communication skills.

Typing Skills: 30 WPM 90% accuracy

Basic understanding of the components of a computer and peripherals


Working knowledge of operating systems, software, hardware, and networking with Microsoft, Apple OS X, iOS, and Android, etc


Time:24*7 shift(One way transport)

Enhance your career with wipro BPS with desire profile for Btechs & graduates.

Contact NO-Arpita(9732297407)

or

Drop a mail with your attached cv at:[HIDDEN TEXT]

Company Profile:


At Wipro BPS, you will get a in-depth understanding about the best way to service the customer requirements by leveraging Quality, Innovation, a self-sustaining Process Framework, IT expertise and Domain knowledge.

**Please forward this information to your friends / someone you know looking for a job

**Please ignore this information in case not relevant to you, or if you are not interested.



About Company

Wipro DOP
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